Support

Real people, one mailbox.

Support is by email and answered by the people who build the app. During Early Access that's deliberate: your problems teach us what to fix.

Email support

Write to support

Email us at support@multiworship.com — in English, German or Russian.

Including these details in your message helps us answer in one round-trip:

Your name
App version (About / Home screen)
macOS version and Mac model
What you were doing (Library, Plan, Live, Remote, Outputs…)
What happened, and what you expected

Compose support email

Before you write — quick checks

The remote can't connect

Make sure the iPhone and the Mac are on the same Wi-Fi network, the remote is started in Presentation Setup, and the device was approved on the Mac when it asked.

The projector shows the wrong display

Open Presentation Setup and pick the display explicitly — the choice persists. If a display was unplugged mid-service, the app falls back to a window; just re-pick it.

A media item won't start

The file has probably moved since it was added. Re-add it to the plan item — missing files are deliberately safe no-ops, never crashes.

Lyrics don't show a language

Check the song has lyrics for that language in the editor, and that the language is enabled in the output language controls (Mac or remote).